Terms of Service

Operated by: Fenchell Capital LTD
Website: https://www.omegatel.net/

By accessing or using the OMEGATEL website (the “Site”) and any services provided through the Site (collectively, the “Services”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree with these Terms, you may not use the Services.

1. Definitions

1.1 Account: Your personal or business profile created to access and manage the Services.

1.2 Customer/You: Any individual or entity using the Services.

1.3 Services: All offerings of OMEGATEL, including but not limited to mobile data connectivity via SIM/eSIM, data plan provisioning, data brokerage and negotiation services for enterprises, and any tools or dashboards related to data usage.

1.4 Data Plan: A purchased allocation of mobile data which enables connectivity in one or more destinations.

1.5 Business Customer: Any corporate entity entering into a commercial relationship for enterprise or volume Services.

2. Eligibility

• 2.1 You must be at least 18 years old and capable of entering into binding contracts.
• 2.2 If you use the Services on behalf of a company, you represent that you have authority to bind that company.

3. Services Overview

3.1 Global Data Connectivity: OMEGATEL provides mobile data-only connectivity across more than 200 countries and territories through a single SIM or eSIM, on hundreds of partner networks.

3.2 Activation: Once you purchase a Data Plan, you will receive instructions to activate your SIM or eSIM according to the plan you ordered.

3.3 Enterprise Services: For business clients, OMEGATEL may provide bespoke data brokerage services, negotiating data plans and connectivity solutions tailored to enterprise needs.

3.4 Compatibility: You are responsible for ensuring that your device supports SIM/eSIM technology. OMEGATEL does not guarantee that all devices or carriers will be compatible or perform optimally.

4. Account Registration and Security

• 4.1 To use certain Services, you must register for Account with accurate information.
• 4.2 You are responsible for maintaining the confidentiality of your credentials and for all activity under your Account.

5. Acceptable Use and Restrictions

• 5.1 You agree not to use Services for unlawful, harmful, fraudulent, abusive, or unauthorized purposes.
• 5.2 You will not resell, redistribute, transfer, or commercially exploit the Services without prior written authorization from OMEGATEL.
• 5.3 You agree to comply with all local and international laws applicable to the use of telecommunications and data services.

6. Data Plans, Usage, and Fair Use

6.1 Data Plans are offered on a prepaid or postpaid basis as specified at the time of purchase.

6.2 You are responsible for all data usage under your Account.

6.3 OMEGATEL reserves the right to implement fair usage limits, suspend, or restrict Services if usage patterns threaten network integrity, violate carrier agreements, or significantly exceed normal consumption.

6.4 Network performance (including speed and coverage) depends on third-party carriers and infrastructure; no uninterrupted service is guaranteed.

7. Fees, Billing and Payment

• 7.1 You agree to pay all fees displayed at the time of purchase, including any applicable taxes or regulatory charges.
• 7.2 All fees are non-refundable, except as required by law or certain provisions of these Terms.
• 7.3 For Business Customers, customized billing and payment terms may be subject to separate written agreement.
• 7.4 If automatic renewal is enabled, your Data Plan may renew at the end of the period unless cancelled before renewal.

8. Activation, Service Term and Renewal

8.1 Service begins upon activation of the SIM/eSIM or as otherwise specified in your order details.

8.2 Data Plans remain valid for the specified period or until your purchased data is exhausted.

8.3 Renewal is optional and may be automatic only if you opt into auto-renewal at the time of purchase.

9. Suspension and Termination

• 9.1 OMEGATEL may suspend or discontinue your Services without notice if you breach these Terms or engage in prohibited conduct.
• 9.2 Upon termination, all obligations you accrued remain payable.
• 9.3 Termination does not limit OMEGATEL’s other legal rights or remedies.

10. User Obligations and Compliance

• 10.1 You agree to use the Services lawfully and for their intended purpose only.
• 10.2 You must ensure that your use of the Services does not interfere with others or harm carrier networks.
• 10.3 You must keep your Account details accurate and up to date.
• 10.4 You agree to comply with all local and international telecommunications laws and regulations.

11. Intellectual Property

11.1 All intellectual property rights in the Services, the Site, software, content, logos, and related materials remain the property of OMEGATEL or its licensors.

11.2 Your use of the Services grants you a limited, non-exclusive license solely to access and use the Services in accordance with these Terms.

12. Privacy and Data Protection

12.1 The OMEGATEL Privacy Policy governs how personal information is collected, used, and disclosed.

12.2 By using the Services, you consent to the collection and processing of your data as described in the Privacy Policy.

13. Warranty Disclaimer

13.1 Services are provided “AS IS” and “AS AVAILABLE.” OMEGATEL makes no warranties of uninterrupted service, fitness for a particular purpose, or error-free operation.

13.2 OMEGATEL disclaims all express or implied warranties to the fullest extent permitted by law.

14. Limitation of Liability

14.1 To the maximum extent allowed by law, neither OMEGATEL nor Fenchell Capital LTD (nor their affiliates or partners) shall be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to these Terms or the Services.

14.2 OMEGATEL’s total liability for direct damages shall not exceed the total amount you paid for the Services in the 12 months preceding the event giving rise to the claim.

15. Indemnification

You agree to indemnify, defend, and hold harmless OMEGATEL, Fenchell Capital LTD and their directors, officers, employees, and agents against all claims, liabilities, damages, and expenses arising from your breach of these Terms, misuse of the Services, or violation of any applicable law.

16. Modification of Terms

OMEGATEL may modify these Terms at any time. We will post updates on the Site. Continued use of the Services after updates signifies acceptance of the new Terms.

17. Governing Law and Dispute Resolution

These Terms and any dispute arising hereunder shall be governed by the laws of the jurisdiction in which Fenchell Capital LTD is incorporated. Disputes shall be subject to the jurisdiction of courts in that jurisdiction.

18. Contact and Support

All customer support, service inquiries, and communications must be made through the contact form on the main page of the OMEGATEL website (https://www.omegatel.net/).

No service support requests shall be accepted via email or other channels.